Privacy Policy
My Property Consultants
Website Disclaimer
All information (including but not limited to property area, floor size, price, address and general property descriptions) on this Website is provided as a convenience to you and has been supplied to My Property Consultants by third parties.
In placing the information on the Website, My Property Consultants has received the information passed on from third parties. My Property Consultants has not independently verified the accuracy of the information and makes no representation or warranty as to its accuracy, completeness or suitability.
My Property Consultants, its directors, employees, contractors and related entities do not accept any liability (direct or indirect) for any injury, loss, claim, damage or consequential loss (including loss of profits or savings) arising out of or in any way connected with:
- use of the Website;
- reliance on information contained on the Website; or
- any error, omission or defect in the information.
Information on this Website should not be relied upon without making your own independent enquiries and obtaining legal or financial advice.
Prices displayed are current at the time of publication but may change without notice and are subject to availability.
Calculators
Any calculators provided on this Website are for indicative purposes only. Results do not constitute quotes, loan approvals or financial advice. You should seek independent legal or financial advice before making any property or financial decision.
Hyperlinks to Third-Party Websites
This Website may contain links to third-party websites. These links are provided for convenience only. My Property Consultants does not control, endorse or take responsibility for the content, accuracy, security or privacy practices of those websites.
If you access third-party websites, you do so at your own risk. You should review their privacy policies before providing personal information.
In some cases, My Property Consultants may receive a commission or referral fee from third-party providers. We are not required to disclose the basis of such commission except where required by law.
Acceptable Use of Website
By using this Website, you agree not to:
- Use the Website for any unlawful purpose;
- Defame, harass, abuse or threaten others;
- Publish or transmit unlawful, offensive or inappropriate material;
- Use automated scraping tools or software;
- Engage in unsolicited marketing or spam;
- Impersonate any person or entity;
- Upload malicious code or viruses.
Changes to the Website
My Property Consultants may update or modify Website content, services or these terms at any time without notice. Continued use of the Website constitutes acceptance of any updated terms.
Governing Law
These terms are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.
Privacy Policy
- Purpose
My Property Consultants (referred to as “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, disclose, store and manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By using our services or our Website, you consent to the collection and use of your personal information as described in this policy.
2. Why We Collect Personal Information
We collect personal information to provide real estate and related services, including:
- Property sales and purchases
- Leasing and property management
- Property appraisals
- Marketing and advertising properties
- Business operations and administration
- Compliance with legal obligations
- Marketing our services (where permitted by law)
If you do not provide required information, we may not be able to provide our services.
3. What Personal Information We Collect
Depending on the services provided, we may collect:
- Full name
- Residential or business address
- Phone number and email address
- Employment details
- Financial information (income, assets, liabilities)
- Credit-related information
- Rental history and references
- Identification documents (e.g., driver’s licence, passport)
- Bank account or payment details
- Property ownership details
- Any other information relevant to providing our services
We only collect sensitive information where necessary and permitted by law.
4. How We Collect Personal Information
We collect personal information:
- Directly from you
- Through our Website contact forms
- During inspections or appraisals
- Via email, phone or in-person communications
- From publicly available sources
- From third parties such as solicitors, mortgage brokers or referees
- When required by law
Website Analytics & Cookies
When you visit our Website, we may collect anonymous technical data such as:
- IP address
- Browser type
- Pages visited
- Date and time of access
We may use cookies to improve user experience. You can disable cookies in your browser settings.
5. Disclosure of Personal Information
We may disclose your personal information to:
- Buyers, sellers, landlords and tenants
- Solicitors and conveyancers
- Mortgage brokers and lenders
- Property valuers and inspectors
- Service providers and contractors
- IT and marketing providers
- Government authorities where required by law
We only disclose information necessary to provide our services.
6. Overseas Disclosure
Some service providers (such as CRM platforms, cloud storage or international property portals) may store data overseas.
Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in accordance with Australian privacy laws.
By providing your information, you consent to such overseas disclosure where necessary.
7. Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. These measures include:
- Secure digital systems
- Password protection
- Access controls
- Staff training
When personal information is no longer required, we securely destroy or de-identify it unless retention is required by law.
8. Marketing Communications
We may send marketing communications where permitted by law.
You may opt out at any time by:
- Clicking “unsubscribe” in emails; or
- Contacting us directly.
We do not use sensitive information for marketing purposes.
9. Access and Correction
You may request access to your personal information or request corrections by contacting us.
We will respond within a reasonable timeframe and in accordance with the Privacy Act.
10. Complaints
If you believe we have breached your privacy rights, please contact us in writing.
If you are not satisfied with our response, you may contact the:
Office of the Australian Information Commissioner (OAIC)
Website: www.oaic.gov.au
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our Website.
12. Contact Us
My Property Consultants
Unit 1, 33 Village Circuit Gregory Hills NSW 2557
02 4605 0600
[email protected]
